Terms of Service
Generac Engineering LTD
These Terms of Service (“Terms”) govern the use of the website of Generac Engineering LTD (the “Company,” “we,” “our,” or “us”) and the purchase of products and services offered through it. By accessing our website or making a purchase, you (“Customer,” “you,” or “your”) agree to be bound by these Terms. Please read them carefully before using our website.
1. Eligibility
By using this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.
2. Products and Services
Generac Engineering LTD provides solar products, generators, and related accessories for purchase through its website.
All descriptions, images, and specifications of products are for informational purposes only. The Company reserves the right to modify product details without prior notice.
Product availability may vary, and the Company does not guarantee that all listed products will always be in stock.
3. Orders and Payments
By placing an order, you agree to provide accurate and complete information.
Prices listed on the website are in Kenyan Shillings (KES) unless otherwise indicated.
The Company reserves the right to change prices at any time without prior notice.
Payment must be completed in full before an order is processed and dispatched.
4. Shipping and Delivery
Delivery timelines are estimates only and may vary depending on product availability, delivery location, and unforeseen circumstances.
The Company is not liable for delays caused by third-party delivery providers or events beyond its control.
Risk of loss or damage passes to the Customer upon delivery.
5. Returns, Refunds, and Exchanges
Our Refund & Return Policy governs returns, exchanges, and refunds. Customers are encouraged to review this policy before making a purchase.
6. Warranty
All generators and solar products are covered under the manufacturer’s warranty, subject to the terms and conditions provided by the manufacturer.
The Company is not liable for damages resulting from misuse, poor maintenance, improper installation, or unauthorized modifications.
7. Limitation of Liability
To the fullest extent permitted by law, Generac Engineering LTD shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our website, products, or services.
Our total liability, whether in contract, warranty, tort, or otherwise, shall not exceed the amount paid by the Customer for the product in dispute.
8. Intellectual Property
All content on this website, including text, images, graphics, logos, and design, is the property of Generac Engineering LTD and is protected by applicable copyright and intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content without prior written consent from the Company.
9. Prohibited Uses
Customers agree not to use this website or its services for:
Fraudulent or unlawful purposes.
Distributing viruses, malware, or harmful software.
Infringing upon the intellectual property rights of the Company or third parties.
10. Privacy
Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our data practices as described therein.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Kenya.
12. Changes to Terms
The Company reserves the right to modify or update these Terms at any time without prior notice. Customers are encouraged to review the Terms periodically. Continued use of the website constitutes acceptance of the updated Terms.
13. Contact Information
For questions or concerns regarding these Terms, please contact:
Generac Engineering LTD
Eastern Bypass, next to Cold Storage, Nairobi
Email: info@generacgroup.com
Telephone: 0707 444 699
